Archive for the ‘Case Studies’ Category
In case of emergency, get Naked!
R—– specialises in supplying fire alarms, CCTV, security equipment and similar health & safety and protection products. They’ve been around for 25 years and have a list of past customers as long as your arm. But they realised that most of their sales came from past relationships and word of mouth. Which is great – expect it meant they were almost entirely dependent on the goodwill of others for their income and business … and that sales enquiries and orders were being largely obtained reactively and by “good luck” rather than proactively and “on purpose”.
They asked The Naked Marketing Company to conduct a business review, which identified a number of action areas:
- The need to put into place a customer reconnection and retention programme
- Upgrading product /corporate literature and marketing materials
- Producing an on-line Newsletter
- Promoting the company through Publicity and Public Relations.
“Our first priority is to help design and develop a bespoke programme of customer reconnection follow ups, which can be integrated into the day-to-day sales support and operational activities of the business,” explains The Naked Marketing Company director, Philip J Gwynne. “This programme could be extended to include some pre-sales activities designed to attract and produce sales enquiries from people they’d like to become customers.”
Lecturers take lessons in media skills
H—– is a University in the north of England. The teaching staff includes leading authorities in subjects such as history, geography, sports psychology and social policy. The University wanted to put promote its in-house expertise to the media, particularly TV and radio. To do this, it needed to “train up” its specialists in how to handle and make the most of media interviews that were aimed at a the general public rather than a knowledgeable class.
The answer was to put its specialists on an in-house media training workshop presented by Philip J Gwynne. The workshop showed them how their knowledge and expertise could be turned into a “free ad” for themselves, their subject and their employer.
Dr MK said: “Better than a previous course I have done – mainly because theory and practice were well integrated with lots of opportunity for practice and feedback”.
DC said: “Excellent programme which kept my interest and gave me all the basics I need to handle the media. Very enjoyable!”
If YOU would like to learn how to promote and grow your business for nothing (or next to nothing!)… and get valuable publicity and FREE ADVERTISING for your organisation, you can either join an open workshop for a mutual learning experience where you can meet, network and learn from fellow business professionals who’ve faced the same kind of challenges and issues in their businesses as you have in yours… or arrange a discreet in-house full day event tailored to the specific needs and aspirations of your business and your people.
Out with the gobbledegook!
The Naked Marketing Company won the tender to provide communications services to one of the UK’s largest local authorities. Specifically, the project will focus on improving their written documents – all their flyers, leaflets, letters, brochures, marketing materials etc. The authority has identified their thousands of documents sent to ratepayers every year as an important means to “highlight the range of quality services and products we offer to residents”.
“We want to increase the satisfaction in our services so as part of wider campaign work, we need to develop and deliver campaigns linked to our services’ objectives and the needs of residents.”
Bankers, not bonkers!
H—- is a major High Street bank and financial services provider. H—- ‘s reputation and image have been damaged by the economic downturn, for which many people blame the banks. The Naked Marketing Company provided training in handling media interviews to senior managers in the mortgage side of the business, so that they can start to tell more positive stories about the financial support they’re providing, to an (at best) cynical and (at worst) downright hostile media. There’s also talk of providing further training in making Powerpoint presentations and in how to handle Q&A panels in front of financially-savvy audiences.
Quick step to P.R. success
W— is a dance lessons business. After a free consultancy, The Naked Marketing Company showed the owner how to exploit the publicity and public relations potential
of the business


